Privacy Policy

Effective Date: 01/16/2025

1. Scope

This Policy applies to your use of the Services, including our website (https://moxn.dev) and any other interactions with Moxn. By using the Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

  1. Account and Contact Information
    • When you create an account or sign up for our Services, we may collect your name, email address, company name, and other relevant business information.
    • If you contact us with questions or support prompts, we collect your name, email address, and any additional information you choose to provide.
  2. Usage Data
    • We automatically collect certain technical information when you use the Services, including IP addresses, device information, browser type, referring URLs, and pages visited.
    • We may use cookies, web beacons, and similar technologies to collect this usage data.
  3. Content and Files
    • Our Services enable you to upload, manage, and store content within our system. This may include files, text, images, or other data, which may be processed by our AI tools.
    • You, as the customer, are responsible for ensuring you have the necessary rights and permissions to upload such content.
  4. Payment Information (If Applicable)
    • If you purchase a subscription or pay for certain features, we may collect payment-related information. However, we typically use a third-party payment processor and do not directly store credit card numbers or other sensitive payment details.
  5. Third-Party Integrations
    • Our Services rely on or integrate with third parties such as Vercel, Clerk, Modal, Neon, Uploadthing (S3/Google Cloud), Tiptap, Sentry, Datadog, and other providers (“Third-Party Services”).
    • Information is shared with these Third-Party Services as necessary for us to provide and improve the Services. These Third-Party Services have their own privacy policies and practices, which we do not control.

3. How We Use Your Information

  1. Service Delivery and Improvement
    • To provide, maintain, and improve our Services, including managing user accounts, processing transactions, and developing new features.
    • To personalize your experience and tailor the content or features you see.
  2. Communication
    • To respond to your inquiries, provide customer support, and send you necessary service or account updates.
    • To send you optional marketing or promotional messages; you can opt out of these at any time.
  3. Analytics and Performance
    • To analyze usage trends and measure the effectiveness of our Services.
    • We may use usage data to debug and improve our systems (e.g., using Sentry for error tracking and Datadog for monitoring).
  4. Legal and Compliance
    • To comply with applicable laws, regulations, or legal processes.
    • To investigate and prevent fraud, security issues, or other misuse of our Services.

4. How We Share Your Information

  1. Service Providers
    • We share information with our third-party vendors and service providers who perform services on our behalf (e.g., hosting, data storage, analytics, authentication). These partners are authorized to use your information only as necessary to provide services to us.
  2. Business Transfers
    • In the event of a merger, acquisition, reorganization, bankruptcy, or sale of some or all of our assets, your information may be transferred as part of that transaction.
  3. Legal Obligations
    • We may disclose your information if required by law, court order, or governmental prompt.
    • We may also disclose your information to protect our rights, property, or the safety of Moxn, our users, or others.
  4. Consent
    • We may share your information for other purposes if you have provided explicit consent.

5. Your Choices and Rights

  1. Opt-Out of Marketing Communications
    • You may opt out of receiving promotional emails by following the unsubscribe link in those emails. You will continue to receive transactional or administrative messages related to the Services.
  2. Access and Correction
    • You may access, update, or correct your account information at any time by logging into your account or contacting us at [support@moxn.dev].
  3. Data Deletion
    • If you wish to delete your account or remove specific content, contact us at [support@moxn.dev]. Please note that certain information may be retained for legal or business purposes (e.g., backups, audits).
  4. Cookies and Similar Technologies
    • Most web browsers allow you to control cookies through their settings preferences. If you choose to disable cookies, some features of the Services may not function properly.

6. Data Security

  1. Security Measures
    • We implement reasonable technical and organizational measures designed to protect the security of your information, including encryption in transit (e.g., SSL/TLS) and access controls.
    • However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
  2. Data Retention
    • We retain your information for as long as necessary to fulfill the purposes described in this Policy, unless otherwise required by law.

7. International Transfers

We are based in the United States. If you access our Services from outside the U.S., you acknowledge and consent to the transfer and processing of your information in the U.S. and potentially other countries where our service providers operate.

8. Children’s Privacy

Our Services are intended for use by businesses and not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us at [support@moxn.dev].

9. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will notify you by updating the “Effective Date” at the top of this Policy and, if required by law, seek your consent or provide additional notice. By continuing to use the Services after any changes become effective, you agree to the revised Policy.

10. Contact Us

If you have any questions, concerns, or prompts related to this Privacy Policy, please contact us at:

Email: support@moxn.dev
Address: [Moxn, Inc. / Attn: Legal Department / Physical Address]

Disclaimer: This sample Privacy Policy is for informational purposes only and does not constitute legal advice. You should consult an attorney to ensure your policy complies with all applicable laws and addresses your specific business practices.